Refund policy


17/1999 on contracts concluded in absentia. (II. 5.) on contracts concluded between absentees - with the exceptions contained in § 5, the buyer may exercise the option of exchange within 14 days in the case of products purchased in the webshop, in the event that the you can prove your purchase by presenting an invoice or receipt and return the product in its original undamaged packaging, undamaged and with all its accessories.


17/1999 on contracts concluded in absentia. (II. 5.) of the Government Decree - with the exceptions contained in § 5 - the buyer may withdraw from the contract within 14 days of receiving the product. In the case of a written withdrawal, it shall be deemed to have been completed within the time limit if the buyer sends his notice of withdrawal before the expiry of the time limit. In the event of a valid right of withdrawal, the purchase price paid shall be refunded to the buyer immediately, but no later than thirty days after the withdrawal.

The cost of returning the product and any damage resulting from improper use of the product shall be borne by the buyer.